Sahal Innovations is a Nairobi-based Odoo implementation team. We build the system, hand over the keys, and answer the phone when it rings. Accountable to operators across Kenya.
By 2021 every operator we spoke to had a similar story. A multinational consultancy or a foreign reseller had quoted them six figures, run months of workshops, and shipped something that didn’t reconcile with M-Pesa and didn’t file with KRA. Then the team flew home.
Odoo as a platform was solid. The implementations weren’t. The gap was that nobody on the build was going to be there when payroll ran on the 28th. So we built a team based here, paid here, that owns the work end to end and picks up the phone when something breaks.
These aren’t company values. They’re the rules that decide what we build, who we hire, and which engagements we walk away from.
We don’t negotiate scope mid-build. The blueprint we sign at the start is the system we build. If reality shifts the work, that’s a written change order, not a quiet expansion.
No black boxes. No proprietary forks. Your Odoo instance, your code, your data, your hosting choice. Hand it to another team tomorrow and they’ll be able to read it.
If a screen takes nine seconds on a stock Tecno in Garissa, it’s broken. We test on the network and the device your team actually uses, not the one our laptops have.
KRA eTIMS, PAYE, NSSF, SHIF, NITA. If your business runs in Kenya, the regulator runs alongside it. We wire compliance into the data model from day one, never as a patch after.
When you raise a ticket you get a named engineer in Nairobi who already knows your build. 24 hour response SLA. WhatsApp for urgent. Phone for broken. Email for everything else.
Every engagement we take on runs the same shape. Discovery through to cutover, sequenced, with named exit criteria at each phase. Scroll the track to see what we’re doing and what shows up on your side.
We don’t have a marketing team that hands you off to a sales team that hands you off to delivery. Four desks. Named engineers. Each one owns its lane end to end.
Saying no is part of the work. These are patterns we refuse and shortcuts we don’t take.
A 30 minute call, a whiteboard, the workflows that matter most to you. By the end, you’ll know whether Odoo is the right answer and what a build would look like.
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